Reservation Supervisor, Bali 158 views0 applications

Company Address

Jl. Prof. Ida Bagus Mantra, Km 19.9


0361 2005899

Job Description

  1. Manage the room allotment including reporting, group businesses and potential high demand seasons in order to minimize overbooking situation.
  2. Ensure that the Reservation team and room inventory management system are in working order and being optimized.
  3. To manage other reservation aspects such as no-show, cancellation and reporting/cut-off days.
  4. To ensure all the administration and filing system are in order and up-to-date.
  5. Generate necessary reports, including forecast, rates summary to provide necessary information for sales and management decision-making.
  6. Verbal communication is being handled professionally at all times.  Correspondences have to be attended and
    replied within 48 hours.
  7. Responsible for maintaining good relationship with customers at all times to uphold the good name and public image of the Hotel.
  8. Manage and control the Reservation department expenditure in line with the agreed budget and whenever possible create more saving and cost efficiency.
  9. Consistently be aware of our Hotel strengths, weaknesses, opportunities and threats, market competition and trends.
  10. Be available to perform other duties for specific projects upon management’s requests.
  11. Be updated about daily hotel operations, daily event, bulletin boards and ensure with any changes towards the procedures and events.
  12. Have knowledge about room rate, packages, discounts, promotions and know how to deal and handle each.
  13. Have knowledge about guest rooms, locations, amenities, features and all other services provided by the hotel.
  14.  Handle email properly and on a confidential basis for any corresspondence which is related with Guests’ important datas as well as any payment methods.


Job Requirements

  • Experience in same position min. 3 years
  • Good analytical, pro-active, fast learner and reliable professional
  • Possess excellent verbal and written communication skill in English
  • Good communication, negotiation and willingness to work hard
  • Ability to work in team

How To Apply

Please send you comprehensive resume with recent photograph and please write your position applied on the email subject to :

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With its beautiful line of high colonial windows, spiraling teak stairway and Dutch era tiles, Rumah Luwih presents an elegant setting for a perfect royal holiday in Bali. The lavish resort, designed by noted Indonesian architect Hadiprana derived its inspiration from the gorgeous Ujung Water Palace in Karangasem. The palace is renowned for its grand architecture, exquisitely blending the beauty of Dutch colonial style with the intricate details of both Chinese and Balinese cultures. Such grandiosity provides the base for Rumah Luwih's architectural design. The resort, which occupies 2 hectares of lush greenery, is the setting for this lavish private residence where all guests are treated as royals in their very own tropical sanctuary. Deriving its name from a Sanskrit word, Luwih translates as "more". More than a house, Rumah Luwih is a home. Its architecture epitomizes a beautiful beachfront mansion where all family gathers to relax and unwind. Located in the lush and unspoiled East coast of Bali, the resort enjoys unparalleled scenic beauty on one of Bali's best beaches. With our unrivalled hospitality, guests are welcomed to enjoy this luxury residence and are invited to experience a series of activities making for an unforgettable holiday

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